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Refund & Cancellation Policy

Last updated: May 09, 2022
Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Country refers to: United States of America

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to 


TRANSNTRAVEL LLC  8120SW 24 Street, #101 North Lauderdale , FL.33068

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Service refers to the Website.

Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to TRANSNTRAVEL LLC, accessible from https://www.trips-n-travel.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment
These are the Refund and Cancel  policy governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

 

Cancel and Refund
you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds;
you are not a “no show” (most “no show” bookings are in-eligible for any waiver from suppliers for refund processing); and
we are able to secure waivers from suppliers to process this requested cancellation and refund.
We are unable to provide a specific time line for how long it may take for this requested refund to be processed. All refund requests are processed in a sequential format. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. This notification does not automatically qualify you for a refund. This only provides you with an acknowledgement of your request and provides you with a tracking number. Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. Our services fees associated with the original travel reservation or booking are not refundable. Please note that we are dependent on the suppliers for receiving the requested refunds. Once the refund has been approved by the supplier it may take additional time for this to appear on your credit card statement. Generally, all suppliers will charge a penalty for refund. This entire process may take 60-90 days from receipt of your request to receiving credit on your statement. Apart from the airlines and other suppliers refund penalties, OneTravel will charge a post-ticketing services fee, as applicable. All refund fees are charged on per-passenger, per-ticket basis. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking.

As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired.

Cancellation Password – For you security, when requesting OneTravel to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the
booking was created.
Please communicate the Cancellation Password to our agents when asked, in order to complete your cancellation request. Depending on your booking, you may complete your cancellation via the link provided in the
email we will send in response to your request.

If you cannot access your email and/or communicate your Cancellation Password, we may not be able to process your request for cancellation.

The Cancellation Password will expire within 3 hours of issuance. If
your Cancellation Password expired before we were able to process your
request please call us back to obtain a new Cancellation Password.

Contact Us
If you have any questions about these Terms and Conditions, You can contact us:

By email: trips-n-travel.com@gmail.com

By visiting this page on our website:https://www.trips-n-travel.com/contact_us

By phone number: +1 (844) 200-4422

By mail: trips-n-travel.com,6450 Tacoma Mall Blvd, Tacoma, WA,98409.

Fare Discount Claims

*All Discount mentioned is applicable on economy main cabin airfare of most major airlines. These offers are good for major airlines to all destinations across the globe. All fares are subject to availability. Discounts may vary based on availability, season, travel dates, advance notice, minimum maximum stay, black out travel dates etc and may change without any prior notice. Additional restrictions may apply. This site pays most careful attention in providing information and data, but it does not guarantee the correctness, completeness, and the usefulness of its contents.

Booking Terms

  • Tickets are non refundable, non transferable & non-assignable.
  • Fares are subject to availability.
  • Name changes are not permitted.
  • There is a higher probability of seats being available at this fare on a week day and most discounted fare may require an advance purchase ranging from 5 to 21 days.
  • Blackout dates may apply, holidays and Weekend travel may have a surcharge.
  • Subject to the fare type, additional terms and conditions may apply.